Becoming an NHS patient at SWLEOC is a very simple process. If you are suffering from painful joints or loss of strength in your joints or have concerns about decreased mobility, then it’s time to talk to someone who can help you.
The first appointment you will need to make will be with your GP who will be able to decide whether or not you are ready for surgery. If the GP is happy to refer you, and you are not already waiting for another surgical procedure, your GP will refer you via the NHS e-Referral Service (e-RS) to SWLEOC and then your route to feeling a lot better will begin.
Patients can request to be referred to a particular consultant or, alternatively, we will be happy to recommend a consultant who will be best suited to your particular needs. You will then be invited to have a consultation with your selected consultant at an Outpatient clinic and, if you both agree that surgery is the best form of treatment for you, you will be added to their waiting list.
Patients are then assigned a dedicated Scheduler (please see Scheduling department), who will be your main point of contact and will look after all your booking needs. Your Scheduler will telephone you to discuss your pre-assessment appointment and the date for your surgery.
It’s important that you inform your Scheduler of any holidays you have planned or booked, or if you have any appointments for any other medical conditions.
The current Government guidelines state that patients will wait no more than 18 weeks from the time the referral is made for a routine operation and considerably less time if the patient is considered to be an urgent case.